Privacy and Cookies

Making Moves London Limited is based at 19 Willow Street, London EC2A 4BH. The company and its employees process “personal data” and/or “special category data” (as defined in UK data protection legislation) in the provision of estate and lettings agency services and/or its own administration.

The security of information on behalf of our clients is very important to us. All feasible security measures are in place. Data are held as long as they remain relevant to the reason for collection. Data are not knowingly transferred outside the European Economic Area(EEA).

In accordance with legislation we have completed a cookie audit on our website. We use these internet files through our website for analytical purposes. Cookies are also utilised by the social media sites we connect to and internet property promotional sites, but we cannot accept any responsibility for any processing by these sites.

We may share data with third parties in the provision of our services and/or if we are required to do so by UK law. The nature of our services means that this is done on a regular basis, but with trusted contacts such as the legal profession. We cannot accept any responsibility for any processing conducted by a third party outside our remit. Making Moves London Limited employs third party suppliers to provide services including utilising the services of the credit reference agency TransUnion.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. If you wish to request a copy of your data, please submit it in writing/email to the Company. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO): The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.